Track Your Order

Order Status

Track Your Order

Enter the tracking number from your shipping confirmation email to see real-time updates on your package.

Can't find it? Check your spam or promotions folder.

1. Order ConfirmedYou'll receive a confirmation email right after checkout.
2. ShippedOrders ship within 5 business days. Tracking is emailed once it ships.
3. DeliveredYour package is delivered by UPS straight to your door.
Where do I find my tracking number?

Your tracking number is included in the shipping confirmation email we send once your order leaves our warehouse. If you don't see it, please check your spam or promotions folder.

My tracking number isn't showing any updates.

It can take 24–48 hours after shipping for the carrier to scan your package and display tracking information. If there are still no updates after 3 business days, please contact us.

My order says delivered, but I haven't received it.

Please check around your property, your mailbox, and with neighbors or building management. Packages are sometimes marked as delivered a day early. If you still can't find it within 48 hours, reach out and we'll help.

Can I change my shipping address?

Contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to update the address for you.

Still need help? Email us at contact@vellmontco.com